icb138 Privacy Policy

This page describes what we collect when you use icb138 and how we keep that data protected. We collect personal information—such as your name, email, phone number, and payment details—only to operate our platform, process your deposits and withdrawals, verify your identity, and provide customer support. We do not sell your data to advertisers or third parties.

Our servers and payment processors may sit outside your jurisdiction, but we apply the same data-protection standards to all regions where we operate. You have the right to access, correct, or request deletion of your personal data, subject to legal retention obligations. We encrypt all data in transit and at rest, and we limit staff access to personal information to those who need it for their job.

This policy covers our icb138 website, mobile app, and all platforms under the icb138 brand. If you have questions about how we handle your data, contact our privacy team via in-app chat, email, or the help center.

What Data We Collect on icb138

We collect information in several categories when you register, deposit, play, or interact with icb138:

Account data: Username, email, phone number, date of birth, and password (hashed, never stored in plain text).
Identity verification: Government-issued ID, passport or driver's license scans, selfie photo, and proof of current address (utility bill or bank statement).
Payment information: Payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), transaction history, deposits, withdrawals, and balances.
Gameplay data: Bets placed, game outcomes, win/loss records, session start and end times, and device information (IP address, browser type, operating system).
Communication: Live chat messages, email correspondence, and support tickets.
Technical data: Cookies, log files, and analytics (page views, clicks, session duration).

We do not collect sensitive data such as biometric information, political affiliation, or health status, except where required by law for identity verification. We do not track your location in real time, but we may note the country or region where you are accessing icb138 for fraud prevention and compliance purposes.

How We Use Your Data on icb138

We use your data for these purposes:

Account operation: Creating and managing your account, processing login requests, and sending account notifications (balance updates, withdrawal confirmations).
Payment processing: Facilitating deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and processing withdrawals to your linked account.
Identity verification: Validating your KYC documents to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations.
Fraud prevention: Detecting suspicious activity, unauthorized access attempts, account manipulation, and bonus abuse.
Customer support: Responding to inquiries, resolving disputes, and providing technical assistance.
Game functionality: Recording bets, calculating payouts, and maintaining audit trails for transparency.
Legal compliance: Responding to government requests, court orders, and regulatory investigations.
Analytics: Understanding platform usage patterns to improve icb138 services and user experience.

We do not use your data for marketing purposes unless you explicitly opt in. We do not share your data with third parties for their advertising or commercial purposes.

Note: If you access icb138 from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data is protected under the same encryption and access controls regardless of where our servers are located.

Third Parties & Data Sharing

We share your data only with service providers who help us operate icb138. These include:

Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank partners (mobile banking, local payment, online payment, e-wallet) receive account and transaction data to process your deposits and withdrawals.
Identity verification vendors: Third-party KYC providers may receive your ID scan and selfie to verify your identity against official records.
Game providers: Slot game vendors and live-dealer studios may receive your session data to power gameplay and ensure fair results.
Compliance and legal: Government agencies, law enforcement, and regulatory bodies may receive your data in response to legal process (subpoena, court order, regulatory investigation).
Cloud hosting: Our cloud infrastructure provider may store your data on servers; they are contractually bound to protect it.

We do not permit these third parties to use your data for their own marketing or commercial purposes. All service providers sign data-processing agreements and are required to maintain confidentiality.

KYC: Know Your Customer: identity verification required before withdrawal. We collect ID, selfie, and proof of address.
AML: Anti-Money Laundering: compliance framework that icb138 follows to prevent financial crime.
Encryption: SSL/TLS technology that scrambles your data in transit; AES-256 for data at rest.
Data retention: Period for which we keep your data; typically 7 years for account records, then secure deletion.

Cookies & Tracking on icb138

We use cookies to remember your login, store preferences, and measure how you use icb138. Cookies are small text files stored on your device. We use:

Session cookies: Expire when you close your browser; used to keep you logged in.
Persistent cookies: Remain on your device for extended periods; used to remember your preferences and recognize you on return visits.
Analytics cookies: Track page views, clicks, and session duration to help us understand usage patterns.

You can disable cookies in your browser settings, but this may affect icb138 functionality (e.g., you may be logged out frequently). We do not use third-party tracking pixels or ad-serving cookies. We do not track your browsing behavior outside of icb138.

Your Rights & Choices on icb138

You have the right to:

Access: Request a copy of all personal data we hold about you. We provide this in a machine-readable format within 10 business days.
Correction: Update or correct inaccurate information (e.g., email, phone, name).
Deletion: Request erasure of your data, subject to legal retention obligations (KYC records may be retained for 7 years for compliance). Active account data cannot be deleted while your account is open.
Portability: Request a transfer of your data to another service provider in a standard format.
Object: Opt out of non-essential data processing, such as analytics and marketing communications.
Withdraw consent: If you previously consented to data processing, you may withdraw that consent; we stop using your data for that purpose going forward.

To exercise any of these rights, contact our privacy team through the in-app help center, email, or support chat. We respond within 10 business days. No fee is required unless your request is manifestly unfounded or excessive, in which case we may charge a small administrative cost.

Data Security & Breach Notification

We protect your data using industry-standard encryption, firewalls, and access controls. All data in transit between your device and our servers uses SSL/TLS encryption (indicated by the padlock icon in your browser). Data at rest is encrypted using AES-256. We limit staff access to personal information to those who need it; we use role-based access controls and audit logs to track who accesses what.

We conduct regular security audits and penetration testing. Despite our precautions, no system is non-specific info secure. If we discover a data breach that poses a risk to your personal information, we notify you without unreasonable delay (typically within 48–72 hours) via email or in-app message. We also notify regulatory authorities where required by law.

You are responsible for maintaining the confidentiality of your password. Do not share it with anyone. If you suspect your account has been compromised, change your password immediately and contact support.

Children & Minors

icb138 services are not intended for anyone under 18 years of age. We do not knowingly collect data from minors. If we become aware that a minor has registered an account, we close it immediately and delete their data. If you believe a minor has accessed icb138, contact our support team right away.

International Data Transfers

Our servers and payment processors operate in multiple countries, which may include jurisdictions outside your country of residence. By using icb138, you consent to the transfer of your data to these locations. We apply the same data-protection standards and encryption to all transfers. Your data may be stored, processed, or backed up on servers in different countries; we maintain equivalent safeguards across all locations.

If you have concerns about international data transfers, contact our privacy team to discuss specific arrangements.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Material changes are posted on this page with notice via email or in-app notification. Your continued use of icb138 after a change is posted means you accept the updated policy. We encourage you to review this page regularly.

If you have questions or concerns about our privacy practices, our handling of your data, or this policy, contact our privacy team via in-app chat, email, or the help center. We respond within 10 business days and will work to address your concerns. Our commitment is to keep your data secure, transparent, and used only for the purposes you've consented to.